The customer must check the goods immediately after receiving. In the case of reprints / printed products, minor deviations from the original cannot be objected to by the customer (especially with regard to color, brightness or contrast). The dyes used in the basic raw material, like other dyes, can change over time. There is no defect in such dye changes. In the case of originals / uniques, the rights to defects are excluded unless otherwise provided in the terms and conditions and permitted by law. Complaints are to be reported immediately, at the latest within 3 days after receipt of the goods by Jolanta Rabenstein Art (forfeit clause). In the event of valid complaints, Jolanta Rabenstein Art is entitled to carry out either the new production or rectification within a reasonable period.